Differences

This shows you the differences between two versions of the page.

--- sift:documentation:installation [2025/04/03 13:42] – wikisysop
+++ sift:documentation:installation [2026/05/29 18:18] (current) – Added instructions for manual activation. wikisysop
@@ Line 1: / Line 1: @@
 ====== Installation ======
-Sift can be operated on computers running Windows Vista, Windows 7, 8 and 10. At this time Sift is not compiled for operating systems other than Windows. As of Sift v2025.02.13, Sift can be run on Apple computers via a Windows virtual machine using Parallels, VMWare, or dual boot using Bootcamp. Sift is designed to run on 64-bit computers.
+This page provides an overview of the software/hardware requirements for running Sift, how to download and install the application, and how to activate your license.
-Sift runs most effectively on computers with the most CPU, RAM, and Network Capacity available. Like most software, the lower the capacity of the computer, the slower the reaction time of the program will be.
+===== Software/Hardware Requirements =====
+Sift is a PC-based, 64-bit application that runs locally on a user's computer. It is not installed on a server and has no SaaS component. Sift can be operated on computers running Windows Vista, Windows 7, 8, 10, and 11. As of Sift v2025.02.13, Sift can be run on Apple computers via a Windows virtual machine using Parallels, VMWare, or dual boot using Bootcamp. In any case, the operating system must be configured for 64-bit applications.
+Sift runs most effectively on computers with the most CPU, RAM, and Network Capacity available. Like most software, the lower the capacity of the computer, the slower the reaction time of the program will be. We provide minimum hardware requirements for satisfactory performance along with recommended specifications for more intensive use. Please note that many different factors can affect a software application's performance and your use case may require different hardware than listed below.
+Minimum Hardware Requirements:
+  * CPU: 2000 MHz, 12 cores
+  * GPU: Support for OpenGL 4.1 or later
+  * RAM: 32 GB
+Recommended Hardware Specifications:
+  * CPU: 2000 MHz, 24 cores
+  * GPU: Support for OpenGL 4.1 or later
+  * RAM: 64-128 GB
+  * Storage: 1 TB
 ===== Downloading Sift =====
-Has-Motion software is all downloaded over the internet at [[http://www.has-motion.com|www.has-motion.com]].
+HAS-Motion software is all downloaded over the internet at [[https://service.has-motion.com|service.has-motion.com]]. Customers are provided login information to access the download page. The login and password are specific to the lab, not the user.
-Customers are provided login information to access the download page. The login and password are specific to the institution, not the user.
-After you log in at [[http://www.has-motion.com|www.has-motion.com]], you will see a screen similar to this:
+After you log in at [[https://service.has-motion.com|service.has-motion.com]], you will see a screen similar to this:
 {{:has-motion_download_sift.png}}
-**Note** the license key listed below the download link, you will need this later in the installation process to activate your version of sift
+**Note** the license key listed below the download link, you will need this later in the installation process to activate your version of sift. Click the **DOWNLOAD** buttons to save the Sift installation file to your computer. Most web browsers will offer you a choice of where to save the download file. Make sure you remember where you save the downloaded file.
-click the **DOWNLOAD** buttons to save the Sift installation file to your computer. Most web browsers will offer you a choice of where to save the download file. Make sure you remember where you save the downloaded file.
 Run the installation executable file you downloaded.
@@ Line 21: / Line 34: @@
 ===== Installing Sift =====
-When you run the executable file that you downloaded you will be guided through the following steps.
+When you run the executable file that you downloaded you will be guided through the following steps:
   - Your computer will ask you to confirm that you trust the source of the program you are installing.
   - You will then be presented with the licensing agreement. It is very important you read before continuing.
@@ Line 36: / Line 47: @@
 ===== Activation / Deactivation =====
-You will need to activate sift before using it. Once Sift is activated, you will not need to repeat these steps again unless the program is deactivated. Each of the licensing key you purchase can only be used on one computer at a time. If you wish to use the licensing key on another computer you will need to deactivate Sift on the computer using that licensing key before using the licensing key to activate sift on another computer.
+You will need to activate Sift before using it. Once Sift is activated, you will not need to repeat these steps again unless the program is deactivated. Each of the licensing key you purchase can only be used on one computer at a time. If you wish to use the licensing key on another computer you will need to deactivate Sift on the computer using that licensing key before using the licensing key to activate sift on another computer.
 ==== Activation ====
 Sift cannot be used until it has been activated.
   - If Sift has not been activated then at the end of the installation process the activation Dialogue will be opened in order to allow the licensing process to begin.
-  - You will be asked to enter you licensing key into the text field. It is a string of five sets of four numbers (ie. ####-####-####-####-####) which is normally e-mailed to you when you initially purchase Sift. The number can also be found on the [[http://www.has-motion.com|Has-Motion website]] when you login to your customer's download page. If you Cancel the Activation dialogue then Sift will close without being activated.
+  - You will be asked to enter you licensing key into the text field. It is a string of five sets of four numbers (ie. ####-####-####-####-####) which is normally e-mailed to you when you initially purchase Sift. The number can also be found through your [[https://service.has-motion.com|customer account]]. If you Cancel the Activation dialogue then Sift will close without being activated.
   - When you press Activate on the Activation Dialogue, the "Activation Complete" notice should appear.
-NOTE: If you are not connected to the Internet the first time you start the program, or if you enter an invalid key you will get a message with key system information. First ensure you entered the key correctly if so, you can manually activate a license from the downloads web page (from the list of activated systems section), or you may copy the entire message in the dialog box and e-mail it to support@has-motion.com
+**NOTE 1**: If you are not connected to the Internet the first time you start the program, or if you enter an invalid key you will get a message with key system information. First ensure you entered the key correctly if so, you can manually activate a license from the downloads web page (from the list of activated systems section), or you may copy the entire message in the dialog box and e-mail it to support@has-motion.ca
-NOTE 2: if you receive the "Previously Activated User" notice then the license is already in use and you will either have to deactivate it on another computer or purchase an additional license.
+**NOTE 2**: if you receive the "Previously Activated User" notice then the license is already in use and you will either have to deactivate it on another computer or purchase an additional license.
-==== Deactivation ====
+=== Manual Activation ===
-In order for a Sift license to be used on another computer, it must first be deactivated on the computer it is currently being used on.
+If an internet connection is not available, you can manually activate your Visual3D license through your customer account.
+First, attempt to activate Visual3D until you are presented with the dialog below;
+{{:visual3d_manual_activation_dialog_blocked.png}}
+Second, log-in to your customer account at service.has-motion.com. Click on the button "Manually Activate a License" at the bottom right of the "Activated Licenses" panel.
+{{:manually_activate_a_license_button.png}}
+Fill in the form with the details from the dialog:
+  * **Product Key**: This is the specific software license you want to activate. Select from your account's available licenses in the dropdown menu.
+  * **PC Name**: This is your PC's name. It is provided in the dialog and is available through your computer - on Windows 11 look for "System Information".
+  * **PC Token**: This is the Activation Request Token provided in the dialog.
+  * **User Info**: This is your user name on your PC. It is available through your computer - on Windows 11 look for "System Information".
+{{:manually_activate_a_license_form.png?400}}
+==== Deactivation ====
-  - On the tool bar select help -> about
+In order for a Sift license to be used on another computer, it must first be deactivated on the computer it is currently being used on:
+  - On the tool bar select Help -> About
   - On the about Dialogue Box click on the Deactivate button at the bottom right
 ===== Uninstalling Sift =====
-If you want to completely remove sift from your computer you will need to uninstall it.
+If you want to completely remove sift from your computer you will need to uninstall it. Follow these steps to ensure proper removal:
   - Close Sift completely
   - Open the start menu and select settings
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 Sift has been successfully removed from your computer.