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 +====== Troubleshooting  ======
 +
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 This page is for IORgait troubleshooting. If you have a question or a trouble shooting issue that is not addressed on this page please contact support@c-motion.com with the issue. This page is for IORgait troubleshooting. If you have a question or a trouble shooting issue that is not addressed on this page please contact support@c-motion.com with the issue.
  
-====== Directing IORgait to Visual3D ======+===== Directing IORgait to Visual3D =====
  
-====== Locating Visual3D.exe on your computer ======+===== Locating Visual3D.exe on your computer =====
  
 If you are having trouble locating where Visual3D is installed you will need to follow the following steps. If you are having trouble locating where Visual3D is installed you will need to follow the following steps.
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 2. Open your windows button at the bottom left corner of the screen. 2. Open your windows button at the bottom left corner of the screen.
  
-[[WindowsButton.png]]+{{:WindowsButton.png}}
  
 3. Select your hard drive which is typically named the C: drive as it is in this example screen shot. 3. Select your hard drive which is typically named the C: drive as it is in this example screen shot.
  
-[[FindV3D1.png]]+{{:FindV3D1.png}}
  
 4. Find the file folder called either Program Files or Program Files(x86) and open it. In the example below the folder is called Program Files. 4. Find the file folder called either Program Files or Program Files(x86) and open it. In the example below the folder is called Program Files.
  
-[[FindV3D2.png]]+{{:FindV3D2.png}}
  
 5. Navigate through the list of programs available on your computer until you find the file that has the newest version of Visual3D, open this folder. In the example below the folder is called Visual3D v5. 5. Navigate through the list of programs available on your computer until you find the file that has the newest version of Visual3D, open this folder. In the example below the folder is called Visual3D v5.
  
-[[FindV3D3.png]]+{{:FindV3D3.png}}
  
 6. Within the Visual3D v5 folder is the Visual3D.exe, this is the application that you have been searching for. 6. Within the Visual3D v5 folder is the Visual3D.exe, this is the application that you have been searching for.
  
-[[FindV3D4.png]]+{{:FindV3D4.png}}
  
 7. You now have two options. You may either return to the Preferences window and use the Browse button to navigate to where you have located the Visual3D.exe application or you can click on the navigation bar at the top of the window as shown in the example below. You can copy and paste the file path (in the example the file path is C:\Program Files\Visual3D v5) into the text box beside Visual3D EXE path in the Preferences window. 7. You now have two options. You may either return to the Preferences window and use the Browse button to navigate to where you have located the Visual3D.exe application or you can click on the navigation bar at the top of the window as shown in the example below. You can copy and paste the file path (in the example the file path is C:\Program Files\Visual3D v5) into the text box beside Visual3D EXE path in the Preferences window.
  
-[[FindV3D5.png]]+{{:FindV3D5.png}}
  
 8. If you have been unable to complete steps 5 through 7 return to the window seen in step four. 8. If you have been unable to complete steps 5 through 7 return to the window seen in step four.
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 9. Type "Visual3D.exe" into the search function at the top right of the window. This will search and find all files and applications that have Visual3D.exe in their name. If you get no search results then Visual3D is likely not installed on your computer and you will need to buy/install Visual3D. Ideally the search will return a small number of results and you can find the file path by looking at the text beneath the icon. In the example the file path for the first search result is C:\Users\c-motion\Desktop\Moulton\Wiki. Please note that if you have multiple Visual3D versions or C-Motion products you may have a very large list of possibilities, and that narrowing it down may be difficult. 9. Type "Visual3D.exe" into the search function at the top right of the window. This will search and find all files and applications that have Visual3D.exe in their name. If you get no search results then Visual3D is likely not installed on your computer and you will need to buy/install Visual3D. Ideally the search will return a small number of results and you can find the file path by looking at the text beneath the icon. In the example the file path for the first search result is C:\Users\c-motion\Desktop\Moulton\Wiki. Please note that if you have multiple Visual3D versions or C-Motion products you may have a very large list of possibilities, and that narrowing it down may be difficult.
  
-[[FindV3D6.png]]+{{:FindV3D6.png}}
  
-====== If your model is incorrect ======+===== If your model is incorrect =====
  
 This set of troubleshooting instructions are for if you have reached step 24 of the [[index.php?title=IORgait_Tutorials&action=edit&redlink=1|After the Patient Leaves]] tutorial and have found errors in the model which was applied. This set of troubleshooting instructions are for if you have reached step 24 of the [[index.php?title=IORgait_Tutorials&action=edit&redlink=1|After the Patient Leaves]] tutorial and have found errors in the model which was applied.
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 \\ \\
-[[CorrectSegmentList.png]]\\+{{:CorrectSegmentList.png}}\\
  
  
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 \\ \\
-[[V3DToolBarBonesCircled.png]]\\+{{:V3DToolBarBonesCircled.png}}\\
  
  
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 \\ \\
-[[ModelNoBones.png]]\\+{{:ModelNoBones.png}}\\
  
  
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 \\ \\
 \\ \\
-[[IOR_full_marker_set.png]]\\+{{:IOR_full_marker_set.png}}\\
 \\ \\
  
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 3. If your markers are present return to the problematic sections and check that the segment definitions are correct by double clicking on the segment list to the left of the screen. A complete list of the correct segment definitions can be found [[https://www.c-motion.com/v3dwiki/index.php?title=Tutorial:_IOR_Gait_Full-Body_Model|here]].\\ 3. If your markers are present return to the problematic sections and check that the segment definitions are correct by double clicking on the segment list to the left of the screen. A complete list of the correct segment definitions can be found [[https://www.c-motion.com/v3dwiki/index.php?title=Tutorial:_IOR_Gait_Full-Body_Model|here]].\\
-[[SegmentListWithArrow.png]]\\+{{:SegmentListWithArrow.png}}\\
  
  
 4. If all of the segment definitions are correct and the model still appears to be incorrect then contact support@c-motion.com for further assistance. 4. If all of the segment definitions are correct and the model still appears to be incorrect then contact support@c-motion.com for further assistance.
  
-====== If you need to modify Force Assignments ======+===== If you need to modify Force Assignments =====
  
 This set of troubleshooting instructions are for if you have reached steps 26 to 29 of the After the Patient Leaves tutorial and have found errors in the force platform contacts. This set of troubleshooting instructions are for if you have reached steps 26 to 29 of the After the Patient Leaves tutorial and have found errors in the force platform contacts.
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 1. Make sure that the force assignment is erroneous by carefully inspecting the 3D view on the right of the screen.\\ 1. Make sure that the force assignment is erroneous by carefully inspecting the 3D view on the right of the screen.\\
-[[RightFootContact.png]]\\+{{:RightFootContact.png}}\\
  
  
 2. Click on Force at the top of the screen.\\ 2. Click on Force at the top of the screen.\\
-[[TopBarForceCircled.png]]\\+{{:TopBarForceCircled.png}}\\
  
  
 3. Select View/Edit Segment to Force assignments\\ 3. Select View/Edit Segment to Force assignments\\
-[[ForceExpanded.png]]\\+{{:ForceExpanded.png}}\\
  
  
 4. Select the Force assignment that is incorrect so that it is highlighted in blue and click on the Delete Segment Assignment button.\\ 4. Select the Force assignment that is incorrect so that it is highlighted in blue and click on the Delete Segment Assignment button.\\
-[[ViewModifyForcePlatformSegmentAssignements.png]]\\+{{:ViewModifyForcePlatformSegmentAssignements.png}}\\
  
  
 5. If you are certain that you wish to delete the segment assignment that you have selected click Yes.\\ 5. If you are certain that you wish to delete the segment assignment that you have selected click Yes.\\
-[[ModifyAssignmentConfirmation.png]]\\+{{:ModifyAssignmentConfirmation.png}}\\
  
  
 6. Repeat steps 4 and 5 as many times as is necessary to remove all the erroneous Force Assignments and then click Ok to exit the View/Modify Force Platform Segment Assignments window.\\ 6. Repeat steps 4 and 5 as many times as is necessary to remove all the erroneous Force Assignments and then click Ok to exit the View/Modify Force Platform Segment Assignments window.\\
-[[ViewModifyForcePlatformSegmentAssignementsWithOK.png]]\\+{{:ViewModifyForcePlatformSegmentAssignementsWithOK.png}}\\
  
  
 7. Resume the pipeline and return to the [[index.php?title=IORgait_Tutorials&action=edit&redlink=1|After the Paetient Leaves]] tutorial. 7. Resume the pipeline and return to the [[index.php?title=IORgait_Tutorials&action=edit&redlink=1|After the Paetient Leaves]] tutorial.
  
-====== If your report has errors ======+===== If your report has errors =====
  
-===== Check your labeling =====+==== Check your labeling ====
  
-===== Check your Model =====+==== Check your Model ====
  
-===== Check your Force Assignments =====+==== Check your Force Assignments ====
  
-===== Check your Force Data =====+==== Check your Force Data ====
  
-===== Check your Marker Tracking =====+==== Check your Marker Tracking ====
  
   - ↑ <sup>[[#cite_ref-Serge_1-0|1.00]]</sup> <sup>[[#cite_ref-Serge_1-1|1.01]]</sup> <sup>[[#cite_ref-Serge_1-2|1.02]]</sup> <sup>[[#cite_ref-Serge_1-3|1.03]]</sup> <sup>[[#cite_ref-Serge_1-4|1.04]]</sup> <sup>[[#cite_ref-Serge_1-5|1.05]]</sup> <sup>[[#cite_ref-Serge_1-6|1.06]]</sup> <sup>[[#cite_ref-Serge_1-7|1.07]]</sup> <sup>[[#cite_ref-Serge_1-8|1.08]]</sup> <sup>[[#cite_ref-Serge_1-9|1.09]]</sup> <sup>[[#cite_ref-Serge_1-10|1.10]]</sup> <sup>[[#cite_ref-Serge_1-11|1.11]]</sup> <sup>[[#cite_ref-Serge_1-12|1.12]]</sup> <sup>[[#cite_ref-Serge_1-13|1.13]]</sup> <sup>[[#cite_ref-Serge_1-14|1.14]]</sup> <sup>[[#cite_ref-Serge_1-15|1.15]]</sup> <sup>[[#cite_ref-Serge_1-16|1.16]]</sup> <sup>[[#cite_ref-Serge_1-17|1.17]]</sup> <sup>[[#cite_ref-Serge_1-18|1.18]]</sup> <sup>[[#cite_ref-Serge_1-19|1.19]]</sup> <sup>[[#cite_ref-Serge_1-20|1.20]]</sup> <sup>[[#cite_ref-Serge_1-21|1.21]]</sup> Cite error: Invalid ''%%<ref>%%'' tag; no text was provided for refs named ''%%Serge%%''   - ↑ <sup>[[#cite_ref-Serge_1-0|1.00]]</sup> <sup>[[#cite_ref-Serge_1-1|1.01]]</sup> <sup>[[#cite_ref-Serge_1-2|1.02]]</sup> <sup>[[#cite_ref-Serge_1-3|1.03]]</sup> <sup>[[#cite_ref-Serge_1-4|1.04]]</sup> <sup>[[#cite_ref-Serge_1-5|1.05]]</sup> <sup>[[#cite_ref-Serge_1-6|1.06]]</sup> <sup>[[#cite_ref-Serge_1-7|1.07]]</sup> <sup>[[#cite_ref-Serge_1-8|1.08]]</sup> <sup>[[#cite_ref-Serge_1-9|1.09]]</sup> <sup>[[#cite_ref-Serge_1-10|1.10]]</sup> <sup>[[#cite_ref-Serge_1-11|1.11]]</sup> <sup>[[#cite_ref-Serge_1-12|1.12]]</sup> <sup>[[#cite_ref-Serge_1-13|1.13]]</sup> <sup>[[#cite_ref-Serge_1-14|1.14]]</sup> <sup>[[#cite_ref-Serge_1-15|1.15]]</sup> <sup>[[#cite_ref-Serge_1-16|1.16]]</sup> <sup>[[#cite_ref-Serge_1-17|1.17]]</sup> <sup>[[#cite_ref-Serge_1-18|1.18]]</sup> <sup>[[#cite_ref-Serge_1-19|1.19]]</sup> <sup>[[#cite_ref-Serge_1-20|1.20]]</sup> <sup>[[#cite_ref-Serge_1-21|1.21]]</sup> Cite error: Invalid ''%%<ref>%%'' tag; no text was provided for refs named ''%%Serge%%''
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other/ior_gait/troubleshooting.1718647986.txt.gz · Last modified: 2024/06/17 18:13 by sgranger