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--- other:inspect3d:documentation:troubleshooting [2024/07/16 17:01] – removed sgranger
+++ other:inspect3d:documentation:troubleshooting [2024/12/20 15:43] (current) – wikisysop
@@ Line 1: / Line 1: @@
+====== Troubleshooting ======
+===== Overview =====
+Listed bellow are the solutions to common problems that have been reported to the HAS-Motion support team. For step-by-step instructions on how to use the various features available in Inspect3D visit our [[other:inspect3d:tutorials:inspect3d_tutorials_overview|Inspect3D tutorials page]].
+===== Working Data =====
+=== All Grouped Data ===
+All data/workspaces that were queried, regardless of what is plotted.
+=== All Plotted Groups ===
+Only perform work on the groups that are plotted on all plots. Work can be performed on:
+  * All workspaces for those groups (regardless on if they are plotted or not)
+  * Plotted Workspaces (works on entire workspace, even if only one trace/C3D is plotted)
+== All Workspaces ==
+Only perform work on the groups that are plotted in the active plot.
+  * All workspaces for those groups (regardless on if they are plotted or not)
+  * Plotted Workspaces (only works on the plotted data, so if only one trace/C3D is plotted, that is what will be used)
+=== All Highlighted Data ===
+Only data that is highlighted
+===== Graph is missing data =====
+If you plot data and there are empty data points, you may end up with a straight line at -9999999:
+{{:DataMissingGraph.png}}
+Most calculations (mean, standard deviation, etc) will handle empty data points without an issue, so you can choose not to plot data not found:
+  * In the [[Other:Inspect3D:Documentation:Dialogs:Load_Library_Dialogue#Plotting_options|Options Dialogue]]
+  * Uncheck **"Show data not found"**
+  * Click **"Refresh Plot"**
+You can also choose to exclude this data by selecting this data, right clicking -> Exclude -> Exclude trace (raw data).
+{{:AdjustedDataMissingGraph.png}}
+**NOTE:** Most calculations handle data not found, however, the input to PCA should not contain any missing data points.
+===== Show Video dialogue is missing the video display =====
+If you are using Inspect3D on a virtual machine (such as Parallels) and you open the [[Other:Inspect3D:Documentation:Dialogs:ToolBar#Show_Video|Show Video dialogue]] will not be able to see the video display. This is a known limitation of the virtual machine setup. The Video Dialogue will look like the dialogue displayed below.
+{{:I3DVideoDialogue.png}}