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--- inspect3d:documentation:troubleshooting [2024/06/18 20:20] – sgranger
+++ inspect3d:documentation:troubleshooting [2024/07/12 13:26] (current) – removed sgranger
@@ Line 1: / Line 1: @@
-{{{{{{====== overview ======
-listed bellow are the solutions to common problems that have been reported to the c-motion support team. for step-by-step instructions on how to use the various features available in inspect3d visit our [[https://www.c-motion.com/v3dwiki/index.php/inspect3d_tutorials|inspect3d tutorials page]]. if you have a problem that has not been covered below or in the inspect3d tutorials feel free to e-mail the support team at support@c-motion.com.
-\\
-====== working data ======
-==== all grouped data ====
-all data/workspaces that were queried, regardless of what is plotted.
-==== all plotted groups ====
-only perform work on the groups that are plotted on all plots. work can be performed on:
-  * all workspaces for those groups (regardless on if they are plotted or not)
-  * plotted workspaces (works on entire workspace, even if only one trace/c3d is plotted)
-=== all workspaces ===
-only perform work on the groups that are plotted in the active plot.
-  * all workspaces for those groups (regardless on if they are plotted or not)
-  * plotted workspaces (only works on the plotted data, so if only one trace/c3d is plotted, that is what will be used)
-==== all highlighted data ====
-only data that is highlighted
-====== graph is missing data ======
-if you plot data and there are empty data points, you may end up with a straight line at -9999999:
-datamissinggraph.png
-most calculations (mean, standard deviation, etc) will handle empty data points without an issue, so you can choose not to plot data not found:
-  * in the [[inspect3d:documentation:dialogs:load_library_dialogue#plotting_options|options dialogue]]
-  * uncheck **"show data not found"**
-  * click **"refresh plot"**
-you can also choose to exclude this data by selecting this data, right clicking -> exclude -> exclude trace (raw data).
-adjusteddatamissinggraph.png
-**note:** most calculations handle data not found, however, the input to pca should not contain any missing data points.
-====== show video dialogue is missing the video display ======
-if you are using inspect3d on a virtual machine (such as parallels) and you open the [[inspect3d:documentation:dialogs:toolbar#show_video|show video dialogue]] will not be able to see the video display. this is a known limitation of the virtual machine setup. the video dialogue will look like the dialogue displayed below.
-i3dvideodialogue.png
-}}}}}}